Shipping and Returns


Shipping

Presh. shipping is $5 flat rate for standard shipping within Australia with free shipping over $89. All orders within Australia will be shipped via Australia post. As we are a small business, please allow 3 business days for your order to be shipped.

Please allow between 3-5 business days for you parcel to arrive AFTER your order has been marked as fulfilled. If it has not arrived within this timeframe, please contact us so that we can track your parcel. Delays may be experienced over public holidays and long weekends.

If your order requires re-shipping as the item is being returned to us, and the issue lies at fault of the sender, the sender will be required to pay for the cost of resending the item. If the re-shipping is at the fault of Presh. then Presh. will pay for the item/items to be reshipped,


Returns & Refunds

We do not accept returns or offer refunds on purchases, however, if the product is damaged before you receive it or you have received the wrong item, please contact preshskincare@outlook.com within 5 days of receiving the product to file a refund/returns claim. We are unable to cancel your order once it has been despatched.